Why use PayPal
We use Paypal because it is a safe and secure way for you, our customer, to pay for purchases online, without sharing your credit card details with us. Essentially PalPal is a secure way to pay online, because is uses a so called SSL technology to keep your information safe. SSL is short for Secure Socket Layer, and is a protocol originally developed for transmitting private documents safely via the internet.
Who do I contact if I have trouble login into my account or placing an order
Please contact us via e-mail on enquiry@foodsups.com.sg, and we will revert to you as soon as possible
How can I view and change my account details
Please login to your account via My Account details on the website, where all your account details will be specified
Where can I find information about the product I am interested in.
You will normally be able to find information about the product you are interested in, by clicking on that particular product on the website.
How do I know if a product is in stock
We normally have all products on our website on stock. In the unlikely event that this is not the case, we will revert to you via e-mail with an estimated delivery time
How much do you charge for delivery Local orders (within Singapore)
Delivery of local order of SGD 100 or above, are free of charge. For orders below S$ 100 we charge a delivery fee of S$ 6, island wide.
International orders
For international orders SpeedPost shipping rates. International shipping rates are calculated upon check-out, subject to weight of your order and the area you are located.
Where can my order be delivered to
Your order can be delivered to any address you specify when, placing your order via our website
Can I return my item if I am nor happy with it
Due to the nature of the product we offer, unfortunately we do not accept returns
What is FoodSups policy on privacy
Please see our Privacy Policy on our website
Are my credit card details secure
Using PayPal as payment agent for credit card transactions, gives our customers the absolute highest level of security against credit card fraud. Please also see Why Use PayPal.
